[accordion title=”Sticker Durabiltity”]
[accordion-item title=”Are your stickers waterproof?”]
Paper stickers are not waterproof; however, vinyl stickers are waterproof, tear-proof, and scratch-resistant.
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[accordion-item title=”Can I write on your stickers?”]
Yes, you can write on the stickers. We suggest matte or kraft sticker for writing on.
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[accordion title=”Ordering, Shipping, and Returns”]
[accordion-item title=”What is your turnaround time?”]
During the ordering process, you may opt for a digital proof. If a digital proof is requested with your order, we will send a digital proof within 24 hours after the order is placed. Processing time does not begin until the proof is approved. We will ship your order within 4 business days after proof approval (for small-scale orders) or within 5 business days (for bulk orders).
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[accordion-item title=”When will I get my order?”]
We ship all orders out in 3-7 business days from the time the proof is approved. Most small-scale orders will ship within 4 business days, while most bulk orders will ship within 5 business days. With the flat rate shipping option, your order will be shipped via USPS standard shipping with tracking. Standard shipping typically takes 3-6 days for delivery, but delays may happen on the part of USPS. Shipping can be upgraded to Priority Mail, which takes 2-3 days from the time of shipment, but is not guaranteed.
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[accordion-item title=”I don’t like my stickers. Can I return them?”]
In the event that an error is made on the part of VVIXCI, we are happy to reprint the stickers at no extra charge. If there is a problem with your stickers, please send us a photograph that indicates the problem and we will address it accordingly. Quality issues are rare, but they happen on occasion and we strive to address them as fast as possible.
Since every order is 100% custom, we do not allow returns for reasons unrelated to quality. For example, we cannot refund or reprint your order if you decide you do not want your stickers, ordered the wrong size or would prefer a different style.
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[accordion-item title=”Can I cancel or make changes to my order after it has been placed?”]
Here at VVIXCI, we work really hard to have a fast turnaround and get your stickers shipped within four business days. Shortly after your order is placed, your design is sent to print. Once a proof has been approved, changes can not be made to the order.
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[accordion-item title=”My stickers did not arrive by the time I needed them. How do I get a refund?”]
If we are aware of your desired delivery window, we will make every effort to ensure that your order is shipped out in a timely manner to meet your deadline. If for some reason we will be unable to print and ship your order by your desired date, we will let you know.
Once a package is shipped, we no longer have control over when the package arrives. Shipment times are estimated and typically accurate, but not always guaranteed. Priority Mail Express is the only “guaranteed” delivery service and has a money-back guarantee. If your order arrives after your desired date and the order was shipped in ample time (by standard shipping or Priority Mail, we will issue 70% of the total purchase price. If the Priority Mail Express option is chosen, we will issue a full refund for shipping in addition to 70% of the product total.
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[accordion title=”Custom Stickers”]
[accordion-item title=”How do you sell your stickers?”]
All of our stickers are sold by the sheet.
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[accordion-item title=”Can you print using metallic inks or foils?”]
No, we’re unable to print using metallic inks or foil.
[/accordion-item][accordion-item title=”Can you print white ink?”]
At this time, we do not offer white ink
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